How Do We Know Mentoring Works?

“The single greatest predictor of a child’s future success is the presence of a consistent, supportive adult in their life.”

Changing kids’ lives for the better, forever is Big Brothers Big Sisters’ mission. But how do we know that mentoring, and that our one-to-one mentoring model, works? How do we determine that positive changes are taking place in children’s lives and that our efforts are truly making a difference?

For over 46 years, BBBS of Central Texas has gathered and tracked a variety of data, feedback and information to evaluate the impact of our work. Measuring our effectiveness is something we take seriously. We look at a wide range of factors to ensure that the mentoring relationships we create are producing positive results for the 1,000 matches we serve each year.

Many of the kids in our program face challenges that can adversely affect their success. Sixty-seven percent of the kids we serve come from single-parent homes, 34% have an incarcerated family member, and 85% live at or below the poverty level. Many of our kids are dealing with several of these issues, and others, at once.

“The presence of these circumstances doesn’t necessarily mean a child will go down the wrong path or make poor life choices,” said Joe Strychalski, Vice President of Programs, “but these factors – among others – can significantly impact their progress and their opportunities for the future. The presence of a supportive, caring mentor can make a world of difference.”

Research shows that the longer a match lasts, the stronger the relationship between a Big and a Little becomes, the better the results of that relationship will be. Consequently, we monitor match length, strength, and outcomes.

To get things off on the right track, BBBS staff go through a very careful and deliberate process to make the best matches possible between prospective Bigs and Littles. When a match is made, the Little’s individual needs are assessed to determine areas the match can focus on improving. A tool called the Risk and Protective Inventory (RPI) helps BBBS staff assess risk areas so that goals and support strategies can be established at the beginning of each mentoring relationship.

“We do set goals with each match,” said Joe. “We monitor the length of the match and the strength of the match relationship with an annual survey completed by both the Big and the Little. Plus, we are consistently communicating with all parties involved to ensure child safety, troubleshoot any problems that might come up, and to nurture the ongoing development and progress of the relationship.”

With regard to outcomes, BBBS staff monitor impacts in three specific areas: socio-emotional development, academic performance, and avoidance of risky behaviors. Socio-emotional measures examine a Little’s relationships with family and peers, their self-confidence, and their attitudes about the future. The academic assessment looks at a Little’s grades, school attendance, and educational aspirations, including their intention to pursue post-secondary education. The behavioral survey evaluates the Little’s attitudes towards drugs, alcohol and fighting, and their avoidance of interactions with the juvenile justice system, teen pregnancy and dropping out of school.

So what does the data show? The results are overwhelmingly positive. More than 99.9% of BBBS-mentored youth avoid juvenile justice involvement; 99.9% avoid early pregnancy; and 98% stay in school, maintain or improve their grades and move on to the next grade level. In addition, BBBS youth complete high school and pursue post-secondary education at rates that are almost twice the national average for their peers.

Ninety-four percent of Littles report feeling close to their Big Brother or Sister, 97% say that their Big is very important to them, and 84% indicate that they have maintained or improved their sense of trust with their parents since being matched.

The numbers, however, are only part of the story. In addition to collecting data, we solicit and receive personal feedback from Bigs, Littles and family members regarding their experiences with our program on an ongoing basis. Bigs and Littles regularly comment on the joy they share in trying new activities, eating new foods and visiting new places. Littles say that they love having someone to talk to who isn’t part of their family, someone they can have one-to-one time with, and someone who provides a different way of looking at things. Parents say that they see improvements in their child’s attitude, in their self-confidence, and in their life goals. And Bigs, Littles, parents and caregivers are frequently pleasantly surprised by how quickly they come to feel like ‘family.’

Andrea Campaigne knows all about the difference a mentoring relationship can make. Andrea is a former a Little Sister who eventually became a Big Sister and then served on BBBS’ board of directors. “My Big Sister, Bert, and I were matched for more than 7 years,” Andrea recalled. “That was a wonderful relationship in my childhood. Bert was the first person in her family to go to college. She put herself through the University of Texas. She never discussed those things with me, but at that important time in my life, she was the right kind of role model for me. When I grew up, I became the first woman in my family to go to college as well. Having had a mentor at that age is not something I take lightly.”

When she became a Big Sister, Andrea inspired her own Little to be the first woman in her family to attend college. “There’s a beautiful continuity to our story which is so subtle,” said Andrea. “Big Brothers Big Sisters’ program works, not because it forces any one measurable outcome or result but because the outcomes just follow from the mentoring relationships themselves. Putting a caring, committed person in an at-risk child’s life leads to their positive development.”

“The depths of the relationships that form between Bigs and Littles are incredible to me,” Andrea continued. “It’s hard to describe or to show on paper. You can try to tell a new Big, ‘In 5 years you’ll be so close that your Little will probably be in your wedding.’ To them it will sound strange, but connections like that happen in this program.”

And she adds, “That’s what I love about BBBS. When you’re matched, you don’t always realize the magic that’s happening in your relationship as it’s taking place, but it does. That’s the beauty of mentorship.”

Amplify Your Support for BBBS: Rain & Elissa

Amplify Austin is Almost Here – Your Gift Today Can Change A Child’s Life For the Better, Forever!

Amplify Austin is a 24-hour day of community-wide online giving, and Big Brothers Big Sisters of Central Texas is excited to be participating again this year!  Funds raised through Amplify will allow us to create more life-changing mentoring relationships for children in Central Texas.

Amplify your impact for children in our community by donating today. Give now!

Rain & Elissa

Big Sister Elissa and her Little Sister Rain have been matched for so long they say they’ve done just about every activity in the Austin area.

At first they went to parks so Rain could ride her bike. Then their outings shifted to going to the mall and doing “cooler” things. Then things changed again to their current pattern of going to dinner and talking for hours. “I’ve seen the relationship evolve from Rain being a little girl to growing into this young woman who is now my peer,” said Elissa.

Rain lives with her grandmother. When she was first matched with Elissa she was very shy and was having trouble with a few classes in school. But just as their outings evolved, so did their relationship and its impact. “Rain became more outgoing and more willing to reach out to me when she had a problem,” said Elissa. “I’ve seen a level of maturity in her that wasn’t there in the early years.”

Being matched has provided Rain with a sense of security that has allowed her to set goals for the future, goals she’s been working towards for several years as her schoolwork has improved. She now plans to attend a junior college in Texas to focus on academics while pursuing her passion, which is studying dance. She then intends to transfer to an out-of-state college to finish her degree.

“Rain always tells me that our match is very important to her,” said Elissa. “She’s grateful and thankful to me for providing the consistency and support that have allowed her to dream and to grow.”

Your contribution makes relationships like this possible, and changes children’s lives for the better, forever. 

GET STARTED NOW!

  • Mark your calendar and donate between 6 p.m. March 1st – 6 p.m. March 2nd.
  • Afraid you’ll forget? You can schedule your gift now!

Schedule your Amplify Austin gift to BBBS today!

The impacts of our program are great, but the need is even greater. With your help, we can provide more children with the opportunities for success they so richly deserve.

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Look What You Helped Us Achieve in 2017!

2017 was a banner year for Big Brothers Big Sisters of Central Texas. As we head into 2018, our 47th year of service in the community, we have just experienced an exceptional year of fundraising success, exposure, and support for the agency, along with the honor of having won a number of important awards. Most important, however is the growth we achieved in the number of children served – a terrific 5% increase over the previous year, which amounts to almost 1,000 kids and families served, about 300 new matches made, and approximately 60,000 hours of volunteer service given by Bigs.

“Our focus has always been on serving a lot of kids, really well,” said Brent Fields, CEO of BBBS. “We always want to maintain our emphasis on building quality mentoring relationships, while at the same time striving to help more and more kids get that one-to-one one mentoring support that can change their lives forever. We were able to achieve the success we experienced in 2017 because of our incredible volunteers, families, staff, donors, board members, community partners and other BBBS supporters.”

In addition to growing the total number of children served in 2017, BBBS launched several new initiatives designed to expand the organization’s impact and reach. A Bigs in Blue program was launched in partnership with the Austin Police Department. Bigs in Blue is a national initiative aimed at recruiting law enforcement personnel to serve as mentors to youth in their communities.

BBBS also initiated a Big Futures program that offers matches the opportunity to continue their relationships with one another, and with BBBS, beyond high school graduation. This new program provides on-going support to Bigs and Littles, helps them fully utilize the current Scholarship Program, and offers resources and guidance regarding post-secondary education and career readiness.

BBBS’ Promising Futures Scholarship Program is beginning it’s 32nd year of awarding scholarships to Littles in our program. In 2017 BBBS promised $445,250 in new college scholarships to graduating Littles.

“We are also using our new mentoring center to bring people together in new ways. We offer monthly Youth Activity Center (YAC) nights for our matches that allow them to come together to enjoy games, events and quality time together. We hold a big Fall carnival for matches on site, and we host numerous community meetings and gatherings in our mentoring center, strengthening our relationships and partnerships within the community.”

BBBS has also worked hard to maintain its strong financial status. In a new building that costs twice as much to operate as the old one, the agency came in under budget on expenses in 2017. BBBS’ Board of Directors gave and raised about $275,000 for the agency, which accounted for about 14% of the agency’s total budget. The agency also raised almost $200,000 more in funds over the previous year via special events such as Ice Ball and Bowl for Kids. The Ice Ball Gala alone achieved an unprecedented $670,000 in funds raised.

Helping more kids, launching new initiatives, utilizing our space for community events, engagement and benefit, and increasing overall revenue resulted in the agency receiving numerous awards in 2017. The agency received Big Brothers Big Sisters of America’s (BBBSA) National Gold Standard Award, BBBSA’s National Board of the Year Award, was a BBBSA National Agency of the Year award finalist, was selected as an Austin Business Journal Best Place to Work, received a 3-star energy rating, and our CEO, Brent Fields, received the Austin Business Journal’s Non-Profit CEO of the Year award.

So, what will 2018 bring?

“We are excited about the future. We have an engaged, mission-driven team in place,” said Brent. “We also have a beautiful new space that can handle more staff and offer more resources and support to our matches and to the community as a whole. We are ready to move up to the next level. Now we need to achieve an even greater level of financial support in order to move the 600 kids who are waiting into the life-changing, one-to-one mentoring relationships they need and deserve. Quite simply, we want to continue to serve more kids. Our greatest challenge and our greatest opportunity lies in finding the resources to do so.”

As we look to the new year, we deeply appreciate your ongoing support, participation, and engagement. Thank you for all that you have helped us achieve, for all the children, families and volunteers whose lives we have been able to affect, and for all of the great things that we will continue to do together to help children and families in our community moving forward.

Together we can do great things. We already have. And there is still much great work to do.

Be The Reason a Child Succeeds

The kids in our community have BIG dreams. They want to make a difference in the world. You can help them do just that. Your tax-deductible year-end gift can put a child on the path to success… but time is running out.

We have 600 children waiting to be matched with mentors who can help them achieve their dreams and goals for success. Every gift matters.

It takes only moments to give, but the impact of your gift can last a lifetime.

Give Now 

The first $25,000 in gifts received by December 31st will be matched.

SARA wants to be an artist. She loves mixing colors and hopes to one day have a painting hanging in a major gallery.

 

 

 

 

RICO wants to become a lawyer so that he can be an advocate for those in need.

 

 

 

 

 

TYRIN wants to be a neonatal nurse who cares for children and infants in our community.

 

 

 

 

 

MALIK wants to become an engineer who designs robots that explore outer space.

 

 

 

 

 

ALYSSA wants to be a veterinarian with a clinic that helps animals of all kinds.

 

 

 

 

 

 

TRINITY wants to combine her love of science with a desire to care for others by becoming a doctor.

 

 

 

 

 

When you invest in a child, you’re investing in the future.

Give Now.

Our 2017 Holiday Party – Snow Much Fun

It truly is the most wonderful time of the year! On Sunday, December 10th, Big Brothers Big Sisters of Central Texas held its annual Holiday Party. This merry celebration welcomed over 300 Bigs, Littles and staff members to the Texas Museum of Science and Technology (TxMOST) where matches came together to enjoy the holiday season.

It was an afternoon filled with classic games, educational experiments, and engaging museum tours. From playing Connect Four to touring the museum and visiting the Planetarium, Bigs and Littles enjoyed yummy snacks as they bonded over countless activities. They snapped silly photos at the photo booth and learned how to create circuits with the help of LEDs and playdough.

One of the most popular attractions was the toy booth. Our Littles’ eyes gleamed with joy as they saw the abundance of toys! Their faces lit up when they were told they could chose a gift to take home.

“This Holiday Party is very special to us and it keeps growing year after year!” said Brent Fields, CEO of Big Brothers Big Sisters. “It is awesome to see the museum filled with matches bonding with each other. This is a great opportunity for us to connect with matches, and with one another.”

This is the second year BBBS has held this event at the Texas Museum of Science and Technology and our matches were in for a treat! Attendees were able to experience the Leonardo da Vinci: Machines in Motion exhibit. The exhibit features over 40 interactive pieces of Leonardo da Vinci’s designs and the kids loved it! They experimented with the impressive recreations as they learned more about Leonardo’s career.

“Everyone has a great time,” said Adriana Adams, BBBS customer relations supervisor. “A lot of the matches come every year and look forward to seeing their friends. And we look forward to seeing them too!”

This special event would not have been possible without the help and participation of our sponsors and donors. A huge thank you to the Texas Museum of Science & Technology, AECOM, RSM, General Motors, Alpha Phi Alpha, MyEventIsTheBomb, ADP, Young Men’s Service League, Junior League of Austin, National Society of Black Engineers, and Hapi Drinks.

Thank you for creating holiday magic and lasting memories for the children, families and volunteers we serve.

See our Flickr album of photos from the event here

See photo booth photos here

SantaCon 2017

On Saturday, December 9th, more than 500 Santa-clad guests and friends descended on Rainey Street to participate in the first annual SantaCon event benefiting Big Brothers Big Sisters of Central Texas. The merry crowd raised over $8,000 to help BBBS create more life-changing friendships between at-risk youth and caring adult mentors. It was an afternoon of fun with a serious purpose.

The jolly Saint Nicks began the event at Lustre Pearl where they enjoyed drinks and reindeer games, received SantaCon swag and wore their red and white with pride. They then traveled to several other venues where the games and fun continued. There were elves aplenty as the group rang in the holiday season in style.

“SantaCon Austin will definitely make my list of most memorable days in 2017,” said participant Kevin McCrea. “Rainey Street was filled with Santas who were all out to have a fun afternoon and support a great cause.  I have no doubt that SantaCon will become a popular tradition that continues in Austin for years to come.“ 

The event was organized by a number of BBBS supporters, including BBBS’ Big Impact Group. “BBBS’s first SantaCon event rallied Austinites from all over the city,” said Oliver Davis-Urman. “Over 500 participants, dressed head-to-toe in many styles of Christmas attire, were treated to a beautiful day on Rainey Street, and spread holiday cheer through each of the participating venues. I know this event will continue to grow, and I look forward to being part of its continued success.”

“Everyone had a blast and participants were very creative with their costumes,” said Patty Morton, special events manager for BBBS. “SantaCon is an event that has benefited Big Brothers Big Sisters agencies from coast to coast and it is now officially in Austin. The funds raised through this event and others throughout the year allow us to create and support more mentoring relationships. A big ‘thank you’ to all who attended, to those who continue to support our mission, and to our sponsors.”

SantaCon is a Santa-themed pub crawl that includes games, prizes, networking, and fundraising. “This year’s event was such a success that we’re already making plans for 2018,” said Patty. “Next year we hope to quadruple participation with up to 2,000 Santas – enough to close down Rainey Street!”

Special thanks to our sponsors:

The BIG Impact Group, 365thingsaustin, DO512, 512ATX, Lustre Pearl Rainey, Bungalow, Container Bar, Clive Bar, The Parlor Room, and Bangers Sausage House and Beer Garden.

Big Brothers Big Sisters’ Waiting List

Big Brothers Big Sisters works hard to match as many kids who want mentors as possible. Unfortunately, matching all of the kids who apply doesn’t just automatically happen. Consequently, kids end up on our “waiting list.” We talked with Joe Strychalski, BBBS’ Vice President of Programs, to explore why this happens and how more kids can be moved off the waiting list and into the mentoring relationships they need and deserve.

What is BBBS’ “waiting list” and who is on it?

JS: We always have far more kids and parents who inquire about getting matched with a Big Brother or Sister than we can accommodate (match). Our “waiting list” consists of those kids/families who have inquired about getting matched, but who we can’t immediately start in the enrollment process. We keep all of their information, and when we reach the point where we can actively start looking for a match for them, we’ll call them to set up an interview and get them started in the process.

We try to be open, upfront and realistic about matching kids.  Our goal is that anyone we interview and take through the full enrollment process is someone we feel we can find a great match for – and quickly.  This is the best use of staff time, makes for the most effective matches, and gives kids/families the most realistic picture of our ability to match them with a Big Brother or Sister.

Why do we have a waiting list?

JS: Two things: supply and demand, and money.

Every BBBS agency I know of receives more inquiries from kids/parents than 1) inquiries from volunteers, and 2) than they can effectively match.  Part of the challenge is that typically about 70% of inquiries are to enroll Little Brothers, while only about 30% of inquiries to volunteer are from Big Brothers – so there’s a major imbalance in folks coming into the program.  We typically have around 600 kids on our waiting list and around 80% or more of those kids are boys.  Big Brothers who come into our program, who enroll, and who are approved, get matched very quickly, but we never have enough men volunteering to fill the need.

By money, we mean contributions and revenue to help us hire more staff to serve more kids. Throughout our process, each department (Customer Relations, Enrollment and Match Support) consistently operates at full capacity.  For example, we have a team of about 8 Match Support Specialists who introduce new Bigs and Littles and support existing matches.  We estimate that each MSS can support 85-90 matches at most and still maintain a high level of service to their matches.  This level of quality is critical to our ability to achieve positive outcomes for each of the kids we match. We could serve more kids at a lower level, but that would negate much of the impact that we see in high-quality, professionally-supported mentoring relationships.  Over the last year, our entire staff has been operating at 98-100% of our projected capacity in every area.  We’re doing our best to have the biggest impact on as many kids as we can.  If we were able to hire more staff, we could serve more matches and move more kids off the waiting list and through the process more quickly.

What is the impact of the waiting list on some of our matches? Are there situations where one sibling is matched and another is not?

JS: We do our best to move families through the process together and not leave one sibling matched and another or others waiting for very long.  Again, we want to make the best possible matches, but we consider all siblings in a family when we start the enrollment process.

We also do our best to keep siblings on the same Match Support Specialist caseload.  Our staff do a great job of establishing trust and healthy relationships with each of our families and often, it’s best when one staff member can be the point of contact for families with multiple kiddos.

 The waiting list has gone down. What have we done to achieve this success?

JS: Over the last year, our Customer Relations team has done a great job of reaching out to those on the waiting list to ensure that families are still engaged with us as well as looking for kids we are likely to be able to match more quickly.  We have received some funding from grants and foundations that has helped us to serve populations that can often be a bit harder to match.  We have also been tracking our volunteer inquiries closely and looking for kids on the waiting list who are likely to be a good fit for the volunteers who are coming into the program.  Along with this, we have been starting with those who have been on the waiting list the longest and trying to move these kids forward more quickly than we’ve been able to in the past.  Often when we have parents/guardians and kids who inquired a year or two ago, who have patiently been waiting to start the process, and who continue to want to be in the program – these are the kids and families who will thrive in a match.  They’re committed, engaged, and excited.

However, the wait list constantly fluctuates. At times, we have more than 700 kids waiting, and recently we’ve decreased that to around 500.  BUT, we typically receive more inquiries early in the year than throughout the summer and late in the year, so our list is likely to move back over 600 in the beginning of 2018.

How can people help? What is needed to reduce the list even further?

JS: We will always need more male volunteers and funding to serve more kids.

Male Volunteers – As mentioned, our wait list is almost completely full of Little Brothers wanting Big Brothers.  We never have enough men volunteering as Bigs. Of the approx. 600 kids waiting, about 500 of those are boys.

Also, typically about 90% of the young people we serve are from minority populations (mainly Hispanic and African-American), while nearly 70% of our volunteers are Caucasian. So about 450 of the young people on our waiting list are boys and young men of color.

Although we do match across ethnicities and see positive outcomes from these matches, Littles and families often ask to be matched with a Big of the same race/ethnicity, feeling that this Big may be able to better relate to the Little, and to understand the challenges they’re facing.

Regarding volunteer Bigs, we always have a need for men, men of color and bilingual Bigs (both male and female).

Funding – Even if we had an influx of hundreds of male volunteers, we wouldn’t necessarily be able to enroll and match them as quickly as we would like to because of the need for more staff to support them.

Is there still a need?

JS: Absolutely – and there always will be, particularly as our region grows.  BBBS will always have kids/families wanting mentors.  My hope is that, while we will always have a “waiting list,” we will start to be able to move people through the process much more quickly and efficiently.  And, instead of telling people that they’ll have to wait to be interviewed and start the process, we’ll be able to get them enrolled and immediately start looking for a good match.

One of the things we share with both families/kids and Bigs is that we never guarantee how long it will take to find a match. We would rather take more time to make a good match, than force a potential bad match to happen quickly. Creating quality matches is our highest priority.